Service & MaintenanceOur ServicesMCS Fire & Security’s corporate culture is one that supports and is committed to the success of our customers. We believe that excellent customer relationships start with providing outstanding service! Keeping your business and facility secure and compliant is, and will always be a priority for all of us at MCS Fire & Security. Customer satisfaction comes first, always! MCS Fire & Security understands that the uninterrupted flow of your business is paramount. We perform maintenance, testing, installation and repair services around our customers’ schedules to ensure the continued flow of business with little or no interruptions. We will also provide written notification of upcoming testing or scheduled services for customers’ convenience. MCS Fire & Security’s professional personnel will provide customers with an accurate written report immediately upon completion of an inspection with a formal NFPA compliant report within 10 days. At any point, if any problems are found with your systems, the report will indicate both immediate and long–term solutions to assist in keeping the business and facility secure and compliant. We provide services and support for the following:
Support HoursThe trained professionals at MCS Fire & Security work for our customers 24 hours a day, MCS offers a variety of service level agreements that range from 24/7, 8 a.m. – 5 p.m., Monday – Friday, Rest assured that you have us to help you, any day, at any time! |
